Dallas, TX  ·  24/7 Bilingual Support
What We Do

Our Services

Two service areas: electronics & parts trading (laptops, servers, components) and after-sales service (repair, refurbishment, warehouse & logistics).

What We Do

Our Two Service Areas

Electronics & parts trading combined with comprehensive after-sales service — your complete technology solution.

01

Electronics & Parts Trading

TT is a one-stop provider specializing in laptops, server products, and related accessories. With extensive industry experience and a stable supply chain, we offer flexible and efficient procurement support tailored to your business needs.

Laptops Server Products Motherboards Memory Hard Drives Displays Electronic Components
02

After Sales Service

Repair Service
Repair
  • Out-of-warranty quotes
  • TAT as fast as 48 hours
  • Repeat repairs as low as 0.1%
  • Safety stock forecast
  • Exception feedback
Refurbishment Service
Refurbishment
  • End user returns
  • Amazon FBA move warehouse
  • Retailer returns
  • SOP strict operation
  • Daily & weekly inventory
Warehouse Service
Warehouse
  • 60,000 sqft total space
  • 24/7 camera surveillance
  • 90-day hold periods
  • Expandable warehouse capacity
  • Material stocking & inventory
Logistics Service
Logistics
  • Partnered with UPS, FedEx & USPS
  • Efficient last-minute deliveries
  • Packaging & shipping
  • Generate waybill
  • Logistics tracking
How It Works

Our Service Processes

01
Registration
  • Material registration
  • Packaging tracking status
  • Logistics delay communication
  • Exception feedback
02
Repair
  • Out-of-warranty quotes
  • TAT as fast as 48 hours
  • Repeat repairs as low as 0.1%
  • Safety stock forecast
03
Warehouse
  • Checking information
  • Warehouse prints logistic slips
  • Record of outgoing shipments
  • Repair machines are safely shipped
04
Customer Receiving
  • Logistics tracking
  • Handling user exceptions
01
Returns Registration
  • End user returns
  • Amazon FBA move warehouse
  • Retailer returns
  • Provide diversified reverse logistics services
02
Warehouse Receiving
  • Timely receipt of goods by the system
  • Returned materials data checking
  • Parcel status checking
  • Exception feedback
03
Refurbishment Process
  • In-stock return refurbishment management
  • SOP Strict Operation
  • Refurbished material management
  • Local procurement of packaging materials
04
Inventory Management
  • Daily materials inventory
  • Weekly parts inventory
01
Customer Orders
  • Verify order information
  • Output material details
  • Exception feedback
02
Material Preparation
  • Material receiving & sorting
  • Material stocking & inventory
  • Material transfer
03
Warehouse Shipments
  • Packaging & shipping
  • Generate waybill
  • Exception reporting
04
Customer Receiving
  • Logistics tracking
  • Exception feedback
  • Enhancement of user satisfaction

TT partnered with major US logistics providers — UPS, FedEx, and USPS — for efficient last-minute customer deliveries.

FedEx
Logistics Partner
UPS
Logistics Partner
UNITED STATES
POSTAL SERVICE
Logistics Partner

Need a Custom Service Solution?

Talk to our team — we'll design the right aftermarket program for your business.